Customer Testimonials

    See how Importers, Customs Brokers and Exporters are using BITE to simplify trade compliance

    From independent customs brokers to global trade teams, organizations rely on BITE to simplify complex trade compliance workflows and stay ahead of changing regulations.

    Customer Stories

    Hear directly from trade compliance professionals about how they're using BITE to solve real-world compliance challenges.

    Navigating Tariff Complexity

    Carey Weiss | Portside Customs

    Hear how Portside Customs uses BITE to simplify tariff research and improve confidence in tariff classification.

    Post-Entry Customs Audits

    Spencer Strader | Trade Xcelerators

    Hear how Trade Xcelerators uses BITE's ACE Analyzer to streamline post-entry audits and prioritize higher-risk entries for review.

    What Customers Are Saying

    Real feedback from trade professionals using BITE every day.

    Keeping Up with Tariffs

    "I still feel this is one of the best, user-friendly and useful tools in my toolbelt. With these ever-changing tariffs, the BITE Tariff Tool is a tool you cannot be without."

    Christian Hofmann

    President & LCHB

    H.Y.H. International Cargo Services, Inc.

    Trusted Every Day

    "We rely daily on your app and it has been a lifesaver."

    Scott Ryan Allman Customs Broker

    Engaging with BITE's Team

    "It's like talking with another compliance professional and broker. You're not just talking to an AI company."

    Spencer Strader

    Co-Founder & President

    Trade Xcelerators

    Case Studies

    Coming Soon

    We're partnering with customers to develop detailed case studies highlighting measurable business outcomes.

    Trusted By

    • Trade Xcelerators logo — Trade Xcelerators — U.S. licensed customs brokerage and trade compliance consultancy using BITE for post-entry ACE audits.
      Trade Xcelerators — U.S. licensed customs brokerage and trade compliance consultancy using BITE for post-entry ACE audits.
    • H.Y.H. International Cargo Services, Inc. logo — H.Y.H. International Cargo Services — customs brokerage and freight forwarder (est. 1982) using BITE for tariff research and classification.
      H.Y.H. International Cargo Services — customs brokerage and freight forwarder (est. 1982) using BITE for tariff research and classification.
    • U.S. Department of State logo — U.S. Department of State — federal agency overseeing defense trade controls (ITAR/DDTC) and export licensing policy.
      U.S. Department of State — federal agency overseeing defense trade controls (ITAR/DDTC) and export licensing policy.
    • Gebrüder Weiss logo — Gebrüder Weiss — global transport and logistics provider offering freight forwarding and customs clearance services.
      Gebrüder Weiss — global transport and logistics provider offering freight forwarding and customs clearance services.
    • Massport logo — Massachusetts Port Authority (Massport) — operator of the Port of Boston and Boston Logan International Airport.
      Massachusetts Port Authority (Massport) — operator of the Port of Boston and Boston Logan International Airport.
    • Ocean Link Global logo — Ocean Link Global — international freight forwarding and logistics company supporting import and export compliance.
      Ocean Link Global — international freight forwarding and logistics company supporting import and export compliance.
    • MATSYS logo — MATSYS — advanced materials and defense technology manufacturer subject to U.S. export controls.
      MATSYS — advanced materials and defense technology manufacturer subject to U.S. export controls.
    • Akili Alliance logo — Akili Alliance — trade and market advisory firm supporting cross-border commerce and compliance in African markets.
      Akili Alliance — trade and market advisory firm supporting cross-border commerce and compliance in African markets.
    • Blue Ridge International logo — Blue Ridge International — international trade and logistics company using BITE for trade compliance.Blue Ridge International
      Blue Ridge International — international trade and logistics company using BITE for trade compliance.

    Backed By

    • Techstars logo — Techstars — global pre-seed investor and startup accelerator network backing BITE.
      Techstars — investor in BITE. Techstars — global pre-seed investor and startup accelerator network backing BITE.
    • Las Olas Venture Capital logo — Las Olas Venture Capital — early-stage B2B software venture capital firm and BITE investor.
      Las Olas Venture Capital — investor in BITE. Las Olas Venture Capital — early-stage B2B software venture capital firm and BITE investor.
    • New Dominion Angels logo — New Dominion Angels — angel investor network supporting early-stage technology companies, including BITE.
      New Dominion Angels — investor in BITE. New Dominion Angels — angel investor network supporting early-stage technology companies, including BITE.

    Ready to Streamline Your Trade Compliance?

    See how BITE can help you reduce complexity, improve accuracy, and keep pace with today's evolving trade environment.

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