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    Legal

    Privacy Policy

    Last modified: December 12, 2024

    This Privacy Policy describes how BITE Data Corporation, the creators and owners of the Business Intelligence for Trade Enforcement (BITE) platform, collect, hold, process use, and disclose, your Personal Data (defined below) when you use our public websites or access our services, including the BITE application. BITE is operated by BITE Data Corporation with headquarters at 1037 Pleasant St. Bridgewater MA 02324, and registered in the State of Delaware at 8 The Green, Suite A, Dover, DE 19901.

    By providing your Personal Data to BITE Data Corporation (hereinafter "we" "us" or "our") via the BITE platform (hereinafter "BITE"), you agree that you are authorized to provide that information and are accepting this Privacy Policy and any supplementary privacy statement that may be relevant to you. If you do not agree to our practices, please do not register, subscribe, create an account, or otherwise interact with our websites and services.

    This Privacy policy covers the use and access of the BITE website at https://bitedata.io as well as the BITE web application, located at https://app.bitedata.io. Terms and Conditions for use of the BITE platform can be found on the BITE website.

    1. What is "Personal Data"?

    The term "Personal Data" refers to information that does or is capable of identifying you as an individual. Personal Data may include the following: name, address, date of birth, and contact data (i.e. email address, telephone number and employer name). No sensitive information will be collected regarding the user.

    We may also collect information that is related to you but that does not personally identify you ("Non-Personal Data"). Non-Personal Data includes information that could personally identify you in its original form, but that we have modified (for instance, by aggregating, anonymizing or de-identifying such information) to remove or obscure any Personal Data.

    2. Information Collected

    The type of information we collect or process from or about you will depend on how you and/or your organization interacts with BITE.

    Automatic Information: We may collect Technical Information about you when you visit our websites, which your web browser automatically sends whenever you visit a website on the Internet. "Technical Information" is information that does not, by itself, identify a specific individual but which could be used to indirectly identify you. Our servers automatically record Technical Information, which may include your Internet Protocol ("IP") address, browser type, browser language, and the date and time of your request.

    Information you give us: When you sign up for the BITE application, we will ingest and store information about you and your organization, including your name, company, and email address.

    Information from third party sources: The data in BITE includes personally identifiable information such as name and address, for entities listed on official government lists, publicly available / open source trade and risk records, as well as third party data sets curated by entities that collect data on people, organizations and companies that are relevant to the trade, supply chain and security domain.

    When we receive Personal Data from customers who originate or retain ownership of such Personal Data, we are a data processor and our Terms and Conditions (including any data protection agreements) with our customers will apply to the processing of such Personal Data.

    3. How We Collect and Process Information

    Website

    We collect Personal Data about you when you submit information through our websites. Examples include requests for product information; registering for access to the BITE application, for BITE reports, newsletters or webcasts; or entering promotions.

    Email Communication

    We use pixel tags and cookies in our marketing emails so that we can track your interaction with those messages, such as when you open the email or click a URL link that's embedded within them. We use tools like pixel tags and cookies so that we can determine interest in particular topics and measure and improve the effectiveness of our communications.

    Log Files

    Log files record website activity on our services and enable us to gather statistics about our users' browsing habits. These entries help BITE determine how many and how often users have accessed or used our services, which pages they've visited, and other similar data.

    Cookies and Similar Technologies

    We may collect information about your use of the websites through cookies and similar technologies. A "cookie" is text that we store through your computer's web browser so that we can keep track of your interests and/or preferences and recognize you as a return visitor to the websites.

    Our websites use the following types of cookies:

    • Essential Cookies β€” These cookies are essential to provide you with services available through our websites and to enable you to use some of its features.
    • Functionality Cookies β€” These cookies allow our websites to remember choices you make when you use our website, such as remembering your user preferences.
    • Analytics and Performance Cookies β€” These cookies are used to collect information about traffic to our website. The information gathered does not identify any individual visitor.
    • Social Media Cookies β€” These cookies are used when you share information using a social media sharing button or "like" button on our website.

    BITE Application Registration

    We will collect information on all users when they access the application. This will be standard information (Name, User Name, Password, Team Name, Team position).

    BITE Application Data

    The BITE application includes personally identifiable data that we receive from third party sources, in the form of sanctions lists, watchlists and other lists that apply to the domain of trade risk. These are open-source lists and BITE does not control the source data included in these lists.

    Payment Information

    In order to purchase BITE subscriptions, we will collect payment information including but not limited to Cardholder or Bank account owner name, address, account details, billing address and more, related to payment processing. This data will reside in both the BITE platform databases and the payment merchant's databases (Stripe - https://stripe.com/).

    4. Purposes for Collecting Your Information

    We will only process and use your Personal Data in accordance with applicable data protection and privacy laws. Use of personal data include the following on BITE:

    • Product access and offerings: We need certain Personal Data in order to provide you with access to the website or our services.
    • Feedback: We use your personal information to measure use of, analyze performance of, fix errors in, provide support for, improve, and develop BITE products.
    • Comply with Legal Obligations: In certain cases, we have a legal obligation to collect, use, or retain your personal information.
    • Communicate with You: We use your personal information to communicate with you in relation to BITE Offerings via different channels.
    • Marketing: We use your personal information to market and promote BITE Products and Offerings.

    We do not use your Personal Data for the purposes of automated decision-making. If you would like to know what Personal Data we hold about you, you may submit a request to us at Legal_Compliance@bitedata.io.

    5. Sharing of Information Collected & Location of Personal Data

    We will not rent or sell user-related Personal Data to others but may disclose Personal Data with contracted third-party vendors and service providers (including cloud service providers) that work with BITE and are contractually bound by confidentiality obligations.

    We store data about our customers and users in the United States. Customer information, including Personal Data that we collect from you, may be transferred to, stored at and processed by us and our affiliates and other third parties outside the country in which you reside.

    We reserve the right to disclose information required by law, litigation, or as a matter of national security to comply with valid legal process including subpoenas, court orders or search warrants.

    6. Individual Rights

    For the data that we collect on individual users who access our website and register for and use the BITE application, the following apply:

    • Opt-out. You may contact us anytime to opt-out of: (i) direct marketing communications; (ii) automated decision-making and/or profiling; (iii) our collection of sensitive Personal Data; (iv) any new processing of your Personal Data that we may carry out beyond the original purpose; or (v) the transfer of your Personal Data.
    • Access. You may access the data we hold about you at any time by contacting us directly.
    • Amend. You can also contact us to update or correct any inaccuracies in your Personal Data.
    • Move. Your data is portable – i.e. you have the flexibility to move your data to other service providers as you wish.
    • Delete. You can request that we erase your Personal Data.
    • Update. If you want to add, update, or delete information related to your account, you can do so from the BITE application at https://app.bitedata.io.

    7. Security

    Security of all information is of the utmost importance for us. We use reasonable administrative, technical and physical safeguards to protect the security of your Personal Data from unauthorized disclosure. We also try to ensure that only necessary people and third parties have access to Personal Data. Where required under law, we will notify you of any such loss, misuse or alteration of Personal Data that may affect you.

    8. Data Retention and Storage

    We retain your information for business purposes, for as long as your account is active, and/or as long as is reasonably necessary to provide you with our products and services. BITE will also retain your information as reasonably necessary to comply with our legal obligations, resolve disputes and enforce our agreements.

    9. Purchases by Minors / Children

    We don't provide BITE offerings for purchase by children. If you're under 18, you may use BITE offerings only with the involvement of a parent or guardian.

    10. Contact

    Our data protection officer is our Chief Privacy Officer. If you have any questions, concerns, or suggestions regarding this Privacy Policy, please contact us at legal_compliance@bitedata.io.

    Address: 1037 Pleasant St. Bridgewater, MA 02324.

    Privacy Officer: Thariq Kara

    Head of Compliance and Contracts: Shawn Corcoran

    Chief Counsel: Edward Gildea

    11. Policy Updates and Modifications

    We may review and update this Privacy Policy related to the BITE platform periodically without prior notice. Your continued use of our websites after changes have been posted to this Privacy Policy will constitute your acceptance of such changes.

    12. Country-Specific Regulations

    United States

    These additional state-specific privacy disclosures are required by the California Consumer Privacy Act, as amended by the California Privacy Rights Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, and Virginia Consumer Data Protection Act.

    We do not sell any Personal Information (as defined in the CCPA) to third parties and have not done so in the previous 12 months. Please contact us at legal_compliance@bitedata.io to request access to your data records.

    Brazil

    If BITE contains data on Brazilian entities, please contact us at legal_compliance@bitedata.io to access your data. Subject to applicable law, you have the right to access, rectification, erasure, restriction, portability, and complaint.

    Canada

    Subject to applicable law, you have the right to ask whether we hold personal information about you, request corrections, request deletion, and lodge a complaint. Contact us at legal_compliance@bitedata.io.

    Costa Rica

    You have the rights of access, rectification, erasure, restriction, or complaint. Contact us at legal_compliance@bitedata.io.

    EU, UK and Switzerland

    Controller of Personal Information: BITE Data Corporation is the legal entity controlling your data. Subject to applicable law, you have the right to access, rectification, erasure, restriction, objection, and portability. You can also lodge a complaint with the Commission Nationale pour la Protection des DonnΓ©es in Luxembourg, or with a local authority. For cookies, please refer to our Cookie Notice.

    India

    You have the rights of access, rectification, erasure, restriction, or complaint. Contact us at legal_compliance@bitedata.io.

    Japan

    You have the rights of access, rectification, erasure, restriction, or complaint. We jointly use your personal information as described in this Privacy Notice with partner companies, customers and other global entities. Contact us at legal_compliance@bitedata.io.

    Nigeria

    You have the rights of access, rectification, erasure, restriction, objection, portability, or complaint. You can also file a complaint with Nigeria's National Information Technology Development Agency. Contact us at legal_compliance@bitedata.io.

    Peru

    You have the rights of access, rectification, erasure, restriction, objection, portability, or complaint. You can also file a complaint before the Peruvian National Data Protection Authority. Contact us at legal_compliance@bitedata.io.

    South Africa

    You have the rights of access, rectification, erasure, restriction, or complaint. You may also submit a complaint to the Information Regulator of South Africa. Contact us at legal_compliance@bitedata.io.

    South Korea

    You have the rights of access, rectification, erasure, restriction, or complaint. BITE Data Corporation does not knowingly collect personal information from children under the age of 14 without the consent of the child's parent or guardian. Contact us at legal_compliance@bitedata.io.

    Turkey

    You have the rights of access, rectification, erasure, restriction, or complaint. Contact us at legal_compliance@bitedata.io.